Shipping & Returns

Shipping
Items are shipped from Atlanta and will be shipped using UPS Ground. The price of shipping depends on the destination, size and weight of items ordered. Domestic ground shipping typically takes 2-4 business days.

Free Shipping Restrictions

Free Shipping Restrictions The "Free Ground Shipping" has certain limitations and exclusions.

1. Free Shipping is based on the subtotal being equal or greater to $75.

2. Free shipping cannot be combined with any other coupon code.

3. Offer subject to change at any time without prior notice.

5. Substitute Shipping Carrier may be made without notice.

6. *FREE SHIPPING is only good in the lower 48 states excluding Alaska and Hawaii.

7. If we ship an order to you and it is returned to us as undeliverable you will be liable for any return shipping charges we incur. If you wish to have the order re-shipped, you will incur shipping charges even on "free shipping" eligible orders. If your order is returned and not re-shipped at your request you will incur the restocking fee of 20%. For these reasons please carefully check your shipping address at the time of ordering.

CARBON NEUTRAL SHIPMENTS

All of our domestic UPS shipments are sent via Carbon Neutral Shipping. You can learn more about Carbon Neutral shipping here.

Returns (applicable to home decor products only)
Iwilla Remedy aims to produce high-quality products that you will love. If you are dissatisfied for any reason with the product you have received, then please let us know within 15 days of your invoice date and we'll process a full refund. Our returns policy is “no questions asked,” but we would certainly appreciate any feedback and suggestions in order to make your shopping experience better. Sorry, but no returns on herbal medicine, custom blends, services, workshops, courses or digital content.